privacy policy


The following conditions apply between Bora Software Ltd (hereinafter “Bora”, the “Company” , “We” or “Us”) and the User of the website (hereinafter “You”, “Client” or the “User”) accessible at the address

1. Source of data and use

When ordering online

For the purpose of ordering online, we ask that certain personal data are transmitted to us: name, address, email, telephone number and information relating to payment.

This information is necessary for ordering online, for the following reasons:

When registering to our newsletter

You will receive our newsletter only if You register for it. We will ask for your name and email address.

When you contact us with our website contact form

If You send us a request via our online contact form, We will need to know your name and email address. This information is only used to process your request.

2. Data transmission security on our website

Bora uses a state-of-the-art encryption technique for transmission of data via our online contact form, accessible online with your browser. This information sent to our system benefits from an optimal protection.

Third parties will not be able to access your data.

3. Data retention

Your data and the relating order are kept in a database of Bora. In this database, an optimal security level is ensured. A recovery system is installed to manage all kinds of incidents including fire. Your data are not transmitted to third parties. If You pay with a credit/debit card, payment data will be transmitted to the company emitting the card in order to obtain payment authorisation.

4. Duration of data retention

Client data might be kept for a duration of up to five years after the date of the last order.

5. Your rights regarding your data and your client account

According to the Regulation (EU) 2016/679 of 27 April 2016 General Data Protection Regulation, on the protection of natural persons with regard to the processing of personal data, You may exercise the following rights in the conditions guaranteed by the Regulation. You have a right of access i.e. to obtain confirmation as to whether or not personal data are being processed, a right to rectification of erroneous or obsolete data and a right to erasure. To exercise these rights and according to the law, you can contact Bora with our online contact form with a copy of a valid ID (for us to make sure We can identify You). Bora will comply to your request as soon as practicable. Our online contact form is based upon an encryption technology and data including your ID copy sent to us via our contact form are secure and protected against illicit interception, corruption or modification. Your web browser and your system must however be protected by an up-to-date anti-virus and firewall. Bora can keep data necessary to comply with its contractual or legal obligations and for proving the execution of its obligations. Upon expiry of the statutory limitation data will be erased. The Law grants you a right to lodge a complaint with a European supervisory authority. Bora is a company incorporate according to the Laws of England and the supervisory authority is located in England.

6. Use of cookies by Bora

Cookies are small computer files containing some information, stored on your hard drive when you navigate websites. The European Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data or General Data Protection Regulation (GDPR) requires data protection by design and by default. Bora chooses to minimise impact of data processing by using your data strictly for Bora internal use and for the execution of your order. Bora keeps your data in a client file which is strictly confidential to Bora. Minimisation of data treatment by Bora means that Bora protects your privacy and for this reason, does not proceed to crossing data nor uses analytics tools. As a consequence, Bora does not send tracking cookies of third parties nor analytics cookies on your computer.

7. Use of session cookies for online orders

Bora uses cookies that are stored for the execution of your order. These cookies are named session cookies. They are used to know pages that have been already browsed during the same session and keep and update your shopping cart. They enable to know and save the data necessary to order, and identified as yours, until completion of your order. This data are automatically erased upon closing your web browser. Sensitive data, such as information relating to your debit card, are never memorised. If you refuse to accept cookies on your computer, you can deactivate them in your browser options/settings. You can also navigate on our website without using cookies however, You will be unable to order and shop with us without accepting a session cookie.

Bora may contain links towards other websites. These links are provided for information purposes only. Please note that when you click on such an external link, you will access another website not linked with Us and that will have its own data and privacy policy. We recommend that you check these other websites policies and conditions before using them. Bora is not responsible for any contents of third parties websites. A link on Bora does not mean that the contents of these websites are approved by Bora and does not suggest any connection with their editor.

9. Contact

If you would like to ask Bora a question regarding principles relating to data protection and privacy, feel free to contact us with our online contact form. We will endeavour to provide an answer to your issue.

10. Applicable law

Bora is a company incorporated according to the Laws of England. The present conditions and terms of services are subject to English law to the exclusion of its conflict of law rules. In case of a claim or proceedings, the competent courts are those of England and Wales including in case of injunction, injunctive relief and emergency proceedings and the Law applicable to the dispute will be English law.